1. Who We Are
Newcastle Design Studios is a web design and development company based in Newcastle upon Tyne, UK. When we refer to "we", "us" or "our" in this policy, we mean Newcastle Design Studios.
We are committed to protecting your privacy and handling your personal data in a transparent and responsible manner in accordance with UK GDPR and the Data Protection Act 2018.
2. What Data We Collect
We may collect and process the following personal data:
- Your name and business name when submitted via our contact form
- Your email address and phone number when submitted via our contact form
- Your IP address and browser information collected automatically when you visit our website
- Information about how you use our website, collected via analytics tools
3. How We Use Your Data
We use the data we collect for the following purposes:
- To respond to enquiries you submit through our contact form
- To provide the services you have requested from us
- To improve our website and user experience
- To comply with our legal obligations
4. Legal Basis for Processing
We process your data on the following legal bases: your consent (where you have submitted a contact form), our legitimate interests in running our business and responding to enquiries, and where required to comply with legal obligations.
5. Data Sharing
We do not sell, rent or share your personal data with third parties for marketing purposes. We may share data with trusted service providers who assist us in operating our website and business, subject to strict confidentiality agreements.
6. Data Retention
We retain personal data only for as long as is necessary for the purpose it was collected. Enquiry data is typically retained for up to 24 months unless you become a client, in which case we retain relevant data for the duration of the business relationship and for a reasonable period thereafter.
7. Your Rights
Under UK GDPR, you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to processing, and to data portability. To exercise any of these rights, please contact us using the details on our contact page.
8. Cookies
Our website uses cookies. Please see our Cookie Policy for full details.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of our website after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us via our Contact page.